I purchased this machine as my first industrial machine, what a dream super easy to use, I opted for the servo motor and it is so quiet . I also purchased a used juki serger which I dearly love as well. But the most important factor is the customer service, Mr Levy is an honest and genuinely nice person, I purchased my machines sight unseen and they were exactly as described . I broke a needle and the tip got wedged , I called and they walked me thru the repair, you don't find that kind of service anywhere!!! I can honestly say I am a customer for life.
Reviewed by: Dee DeMasters from Oregon on 5/22/2013